Legal
Privacy Policy
Zero Hour Tech is committed to protecting the privacy of every individual and organisation we engage with. This policy explains what information we collect, how we use it, and the controls you have over your data.
Information We Collect
We collect information you provide directly to us — such as your name, organisation, email address, and project details when you submit an enquiry or engage our services. We may also collect limited analytical data about how visitors interact with our website, including pages viewed and general location, used solely to improve our site and service offering.
How We Use Your Information
We use the information we collect to respond to enquiries, deliver and improve our consultancy services, communicate with you about engagements, and provide strategic intelligence relevant to your needs. We do not sell, rent, or trade your personal information with third parties for their own marketing purposes.
Data Retention
We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, including any legal, accounting, or reporting requirements. Engagement-related data is retained in accordance with the terms agreed with each client; enquiry data is retained for a reasonable period to respond to and follow up on your request.
Data Security
We implement appropriate technical and organisational measures designed to protect the personal information we hold against unauthorised access, alteration, disclosure, or destruction. Access to personal data is restricted to authorised personnel who require it to deliver our services.
Your Rights
You have the right to request access to, correction of, or deletion of the personal information we hold about you, subject to applicable law. To exercise any of these rights, or to ask a question about how we handle your data, please contact us through the channels listed on our website.
Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The most recent version will always be available on this page, with the effective date indicated. Continued use of our services after changes constitutes acceptance of the updated policy.